THE CHALLENGE

The Challenge

For caregivers, clinicians, and individuals impacted by dementia, finding reliable, up-to-date resources is often difficult. Many existing platforms were outdated, hard to navigate, and cluttered with static information that failed to reflect the latest research and best practices.

To address this, a team at the University of California, San Francisco (UCSF) secured grant funding to create a new, centralized digital resource for dementia care. This website would serve as a go-to hub for caregivers, healthcare professionals, and those living with dementia, making essential guidance, local support services, and educational tools more accessible and easier to use.

UCSF partnered with Oomph to develop a modern, scalable platform designed to improve content discovery, simplify search, and support long-term content growth.

OUR APPROACH

To ensure the new dementia care site was intuitive, structured, and easy to maintain, Oomph worked closely with UCSF to:

1. Build a Flexible and Organized Content System

With hundreds of resources ranging from clinical guides to local service listings, content needed to be structured for easy access. We:

  • Developed a content model that allows UCSF to continuously expand and update information.
  • Designed audience-specific pathways so caregivers, clinicians, and individuals with dementia can quickly find relevant content.
  • Built an admin system that simplifies content management for UCSF’s team.

2. Optimize Search and Resource Navigation

Given the depth of content, finding the right resources quickly was a priority. We:

  • Built a location-based filtering system to help users find local dementia support services.
  • Designed an intuitive search experience that prioritizes the most relevant resources.
  • Created structured content relationships so users can easily explore related topics.

3. Introduce Video and Multimedia Features

To make the site more engaging, UCSF wanted to integrate video content as a core educational tool. We:

  • Developed a featured video content block that highlights key dementia care topics.
  • Ensured seamless integration of video alongside traditional text-based resources.
  • Designed a flexible content structure that allows UCSF to scale its multimedia offerings over time.

THE RESULTS

A Smarter, More Accessible Dementia Care Resource

The new dementia care platform is a comprehensive digital tool designed to improve how caregivers and clinicians access critical information.

  • One centralized hub for dementia care resources, all timely and up-to-date.
  • Fast, intuitive navigation that allows users to find resources based on role and location.
  • Optimized multimedia experience that integrates video education alongside traditional content.
  • A scalable platform that UCSF can continue to expand as research and best practices evolve.

By focusing on content organization, searchability, and usability, Oomph delivered a digital hub that will support dementia care communities for years to come.

Helping Healthcare Organizations Build Digital Resources That Matter

For healthcare providers, research institutions, and public health organizations, a well-designed digital platform can be the difference between confusion and clarity, isolation and support. Let’s connect to see how we can help.

THE CHALLENGE

The Challenge

Oncology nurses play a critical role in patient care, but navigating scattered, disconnected digital resources, research, and education made it harder for them to access the right information at the right time in the right place.

The Oncology Nursing Society (ONS), a professional organization with 200 chapters and over 35,000 members, maintained three separate websites for a variety of functions including clinical tools, research data, educational materials, and membership. The fragmented system made it difficult for:

  • Nurses to quickly find information in fast-paced clinical settings.
  • Healthcare institutions to manage memberships and resources for their staff.
  • ONS administrators to maintain and update content efficiently.

ONS partnered with Oomph to unify these platforms into a single, intuitive digital hub, making essential oncology resources easier to find, use, and manage..

OUR APPROACH

Leveraging our deep expertise in healthcare content strategy and digital engineering, Oomph worked closely with ONS to streamline content, improve search functionality, and enhance the overall user experience.

Creating a Flexible, Scalable Content System

ONS had a vast library of interconnected clinical, educational, and research materials but lacked an effective way to organize them. We:

  • Consolidated over 40 content types into just 23, ensuring a more structured, maintainable system.
  • Built a flexible content model in Drupal that allows the ONS team to easily update and customize pages.
  • Designed an intuitive content architecture that prioritizes clinical tools, continuing education, and membership resources.

Optimizing Interactive Oncology Tools

Two core resources—the Biomarker Database and Symptom Interventions tool—are essential to oncology nurses’ daily workflows. Oomph redesigned these tools to:

  • Enhance filtering capabilities, enabling nurses to quickly access relevant biomarker and treatment information.
  • Improve navigation and searchability, making evidence-based recommendations easier to find.
  • Ensure mobile responsiveness, so nurses can access resources from any device, wherever they are.

Implementing Smarter Search for Faster Access

Nurses often rely on quick search queries to find patient care guidance. To enhance search accuracy and speed, Oomph replaced ONS’ legacy Solr search with Algolia’s instant search technology, delivering:

  • Four custom search experiences, each tailored to different content types.
  • Real-time, intent-based search results to match the needs of busy clinicians.
  • Faster load times and improved accessibility across all search-enabled pages.

Aligning Design With the ONS Brand Evolution

ONS had recently completed a rebrand, but its digital presence hadn’t fully evolved to match. Oomph helped translate the new brand identity into a cohesive web experience by:

  • Refining UI components to align with ONS’ refreshed visual identity.
  • Experimenting with modern layout structures to create a clean, professional look.
  • Ensuring accessibility compliance.

THE RESULTS

A Unified, High-Impact Digital Resource

The new ons.org is a centralized, efficient, and scalable platform that makes it easier for oncology nurses, institutions, and administrators to access and manage critical healthcare resources.

  • One streamlined platform for nurses, institutions, and administrators.
  • Optimized content structure that simplifies navigation and enhances usability.
  • Advanced search functionality that delivers real-time, high-accuracy results.
  • Scalable and flexible design that supports future content growth and evolving member needs.

For oncology nurses, this platform is more than just a website—it’s a trusted clinical resource that supports better patient care, continuing education, and professional growth.

Empowering Healthcare Organizations With Digital Solutions That Work

In healthcare, access to information can directly impact patient outcomes. If your digital platform is fragmented, slow, or difficult to maintain, let’s discuss.