Digital Strategy & Support

Digital direction for today and tomorrow.

A compelling online presence is a valuable commodity—one that must evolve along with the vigorous demands of the digital age.

Our Ally partner program is designed to prepare you for what’s next, by giving you direct-line access to a team of dedicated digital strategists to delivering simple, trusted support. The power of Ally is limited only by your vision.

Security

Keeping your site safe is a top priority. You can trust our team to proactively monitor for security issues that arise, and advise you on the best preventative measures.

Helpdesk

Our team is here when you need us to handle the unexpected. Submit questions and issues into our ticket queue, and within two business days we will respond with a plan of action to get you back to business.

Development

Technology evolves, and so does your business. If you have an idea to make your site better, we’ll work with you to implement functionality changes and new features.

With Ally Now, our expert development team serves as your trusted help desk addressing everyday site snafus and service requests via a ticket system—with a guaranteed response time of 2 business days or less.

This basic support program is an essential service for organizations seeking to maintain a solid online experience backed by reliable performance.

At Oomph, we pride ourselves on staying ahead of the latest digital trends and technology. With Ally Next, our team of digital strategists becomes your team of digital strategists, actively engaged in keeping your site current and competitive.

Along the way, our development team is always here to support your day-to-day site needs with care and urgency.

Measure

We benchmark the state of your current website, end-to-end, using best practices and the latest reporting and tracking tools.

Plan

Together, we work with you to create specific, measurable goals and strategies to optimize your online presence.

Implement

Our design and development teams dive in, keeping an open line of communication with you and working closely with the digital strategy team to deliver results.

Everyone from United Way of Rhode Island who worked with Oomph was very impressed with not only their expertise and creativity, but also with how well they communicated and how well they presented ideas and strategies.

Sandi Connors
Executive Vice President, Director of Strategic Marketing and Communications